Google Professional Workspace Administrator

To help organizations prepare for these new expectations, we have introduced the Google Workspace Administration series of courses. This training will help you master the foundations of establishing and managing Google Workspace best practices for your organization.

These courses will serve as the starting place for any new Google Workspace admin as they begin their journey of managing and establishing Google Workspace best practices for their organization. Together, they will leave you feeling confident to utilize the features of the admin console to manage users, control access to services, configure security settings, monitor Google Workspace operations and much more.

These courses will also benefit experienced Google Workspace administrators who are seeking to earn the Professional Collaboration Engineer (PCE) certification. Please note that Google also recommends 3+ years industry experience, with at a minimum of 1 year as a Google Workspace administrator to properly prepare for the PCE exam.

Related Topics
Cloud ComputingSystems AdministrationSecurityDevice ManagementChange Management
Prerequisites
These courses are aimed at new and existing Google Workspace administrators. Whilst, no prior Google Workspace experience is necessary; it is expected that the learner is or will be responsible for managing the Google Workspace account. As such they should have exposure and awareness of the day to day role and responsibilities of a typical systems administrator.

What you will learn from Introduction to Google Workspace
Create a Google Workspace account and navigate the admin console
Describe the key properties of the Google Workspace directory
Explain provisioning options for users, groups and calendar resources in Google Workspace
Undertake common user management tasks
Explain how an organizational structure is used in Google Workspace to simplify user and service management
Describe the types of admin roles available in Google Workspace

What you will learn from Managing Google Workspace
Configure Google Workspace services for different parts of the organization
Configure settings for Google Workspace core services such as Gmail, Calendar, and Drive and Docs
Explain the mobile device management options available in Google Workspace
Describe Google Vault and explain how to use it to retain, search and export your organization's data
Run and interpret administrative reports
Explain the basics of multi domain management within Google Workspace

What you will learn from Google Workspace Security
Configure Google Workspace's user protection settings such as password policies and recovery
Implement 2-step verification in your organization
Describe the SSO options available in Google Workspace
Integrate cloud based applications with Google Workspace
Integrate LDAP compliant applications using Secure LDAP
Configure access to trusted applications to prevent malicious attacks
Configure trusted applications for your organization
Use the security center to identify, triage, and take action on security and privacy issues

What you will learn from Google Workspace Mail Management
Explain the Domain Name System (DNS) and be able to identify the common record types
Implement Google Workspace’s email security measures and explain the purpose of each
Configure Google Workspace to protect users from spam, phishing and malware attacks
Implement email compliance features provided by Google Workspace
Describe common Google Workspace email routing options

What you will learn from Planning for your Google Workspace Deployment
Describe Google's three phase deployment methodology
Describe how to provision domains, users, groups and other objects in Google Workspace
Describe mail delivery types and explain how routing should be configured during each deployment phase
Explain migration options and make recommendations based upon organizational needs.
Describe how to migrate mail, calendar and contacts data from a legacy platform to Google Workspace
Explain coexistence challenges encountered during a Google Workspace deployment, and recommend best practices, in particular around calendar coexistence
Describe the value of Change Management and the importance of the Change Manager

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