The Big Miss: How Organizations Overlook the Value of Emotions
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English | 2023 | ISBN: 1637422563 | 220 Pages | EPUB | 1.5 MB
In The Big Miss: How Businesses Overlook the Value of Emotions, Zhecho Dobrev reveals how organizations are frequently deceived by customers and fail to act on what they fail to notice–thus are missing the biggest driver of profitable customer behavior!
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