Lash Business 101 | Client Consults, Rebooking & Management

Mastering Client Relationships & Business Growth: Essential Strategies for Lash Artists

What you'll learn
How to Conduct a Successful Eyelash Extension Client Consultation
How to Recognise Eye Conditions, Allergies & Contraindications
The Importance of Eyelash Extension Aftercare & Client Education
Effective Strategies for Re-booking Your Clients
Tough Scenarios & Conflict Resolution Strategies

Requirements
No experience needed.

Description
Embark on a journey to elevate your lash business with our comprehensive course, "Lash Business 101: Client Consults, Rebooking & Management." This course is meticulously designed for lash artists seeking to enhance their business acumen, improve client relations, and streamline their booking and management processes. With 80 minutes of expert content spread across eight insightful lectures, this course promises to equip you with the tools and knowledge necessary to thrive in the competitive lash industry.Course Highlights Include:Introduction: A foundational overview of the course and what you can expect to learn.Client Release Forms: Understanding the legalities and protections for both client and artist.Successful Consultation Conduct: Mastering the art of first impressions and client needs assessment.Aftercare & Client Education: The key to lasting lash health and promoting return business.Identifying Eye Conditions, Allergies & Contraindications: Ensuring safety and bespoke service for every client.Navigating Tough Scenarios & Conflict Resolution: Strategies to handle difficult situations with grace.Client Re-booking Strategies: Techniques to encourage clients to book their next appointment before leaving.Maintaining Composure in Difficult Situations: Developing emotional resilience and professional poise under pressure.By completing this course, you will gain invaluable insights into the client management side of running a successful lash business. From conducting consultations to managing tough scenarios with ease, this course covers the essential aspects of client interaction and business management specific to the lash industry. Armed with this knowledge, you'll be well on your way to building a loyal client base, enhancing your professional reputation, and achieving sustained business growth.

Overview
Section 1: Introduction

Lecture 1 Introduction

Lecture 2 Client Release Forms

Lecture 3 How to Conduct a Successful Consultation

Lecture 4 The Importance of Aftercare & Client Education

Lecture 5 Eye Conditions, Allergies & Contraindications

Lecture 6 Tough Scenarios & Conflict Resolution Strategies

Lecture 7 Strategies for Re-booking Your Clients

Lecture 8 Staying Composed in Difficult Situations

Lash Stylists looking to improve their client experience & salon management.

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