Email Etiquette

Learn essential email etiquette with this short informative course.

What you'll learn
Understand best practices for composing messages
Understand best practices for responding to messages
Learn about writing styles
Format and proof emails
Learn tips to minimize common mistakes

Requirements
Basic computer skills

Description
Email is an important tool in today's business world. With its prevalence, it is imperative this tool is used professionally and properly. This course helps students understand best practices for setting up and composing email, and responding to messages, formatting messages, proofing messages and offers tips to minimize common mistakes like missing attachments, wrong addressing and more. With nearly 10,000 training videos available for desktop applications, technical concepts, and business skills that comprise hundreds of courses, Intellezy has many of the videos and courses you and your workforce needs to stay relevant and take your skills to the next level. Our video content is engaging and offers assessments that can be used to test knowledge levels pre and/or post course. Our training content is also frequently refreshed to keep current with changes in the software. This ensures you and your employees get the most up-to-date information and techniques for success. And, because our video development is in-house, we can adapt quickly and create custom content for a more exclusive approach to software and computer system roll-outs.Like most of our courses, closed caption subtitles are available for this course in: Arabic, English, Simplified Chinese, German, Russian, Portuguese (Brazil), Japanese, Spanish (Latin America), Hindi, and French.This course aligns with the CAP Body of Knowledge and should be approved for 0.25 recertification points under the Business Writing and Document Production content area. Email [email protected] with proof of completion of the course to obtain your certificate.

Overview
Section 1: Introduction

Lecture 1 Introduction

Section 2: Structuring an Email

Lecture 2 Setting Up an Email

Lecture 3 Composing an Email

Section 3: Proper Style and Formatting

Lecture 4 Writing Style

Lecture 5 Formatting an Email

Lecture 6 Proofing an Email

Section 4: Responding to Emails

Lecture 7 Replying

Lecture 8 Forwarding

Section 5: Conclusion

Lecture 9 Course Recap

Section 6: Supplemental Material - Leading Virtual Teams

Lecture 10 Virtual Teams Benefits

Lecture 11 The Virtual Teaming Process

Lecture 12 The Planning Stage

Lecture 13 The Forming Stage

Students who want to create more effective emails

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