Understanding Emotional Intelligence: Strategies for Boosting Your EQ and Using it in the Workplace

Emotional intelligence, more than IQ and technical know-how, gives a valuable competitive edge to organizations and is crucial to the success of individuals. Used to its full advantage, emotional intelligence can improve relationships with vital business contacts to achieve your desired outcomes, help you perform better at interview and job applications and improve your decision making on a day to day basis.

By applying the principles of emotional intelligence to the working environment and describing familiar situations in jargon-free language,