Customer Service-Customer Romance - know your customer (KYC)
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MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Genre: eLearning | Language: English+ .VTT | Duration: 38 mins | Size: 827 MB
Build a solid relationship with your customers and keep them hooked to your brand forever
The customer is no more King but the Kingmaker, that’s how important customers are. In fact they’re the reasons why we’re in business and they are our No.1 bosses. This course aims at teaching students the importance of knowing their customers, the benefits of knowing their customers, the different types of customers and how to nurture that all important relationship. The effect would be an enhanced relationship that would increase business revenue.
Who is the target audience?
Anybody who comes in contact with customers
Young and budding entrepreneurs
Anyone willing to know and understand their customers
Anyone who is interested in building and enhancing their relationships with their customers
Requirements
There are absolutely no requirements apart from a good attitude and willingness to learn and make changes when necessary
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