To help us diagnose the problem, we'll need to reproduce the problem exactly as you see it.
There are three things that you can provide, which will demonstrate these issues, allowing us to reproduce. We can then write the SoftArchive coders and explain what needs to be fixed.
Here's what we'll need:
1) One screenshot of the working query results (identical query terms, identical login) -- with one screenshot of the not-working query results.
2) A copy of the full URL of both working/non-working (including the full querystring parameters).
3) Install a cookie extension and copy/paste your cookies here. Just be sure to --alter-- your private authentication cookie (named: flarum_remember -and- sa_remember). For example, in Chrome you can use "EditThisCookie" which has been installed over 2 million times and is very easy to understand/find information online. One option is to "export" cookies which will copy to your clipboard and you can paste in your message here.
Paste the cookie text from both working/non-working results. NOTE: Under EditThisCookie Settings choose the export format as "Netscape HTTP Cookies" (not JSON, which is the default -- this will create a much shorter/simpler file to pate into a message).
Remember: Don't forget to edit or delete the data for "flarum_remember" and "sa_remember", this is private information so you should edit the strings before sending.
Here's an example of a cookie file to help:
.# Netscape HTTP Cookie File
.# This file was generated by EditThisCookie
.sanet.st TRUE / TRUE 1641608729 __cf_bm qcbWmJOoCA9x4e83ZgchiKxPQ29O1413ryStHZhPqUU'-1641606928-0-AQb2ag87LAn7zdLcSaoXliVihM234sdfkVh9BAtVK1JkAaZ9RPIaVI9Uai8vfktGLz07bcAfsvY7F9O6aC+eSF8jUvf0+v4kA/zFyMj9FIs8VgbyCNaQkNrzOoChwIFNMzow==
.sanet.st TRUE / TRUE 1673146527 cf_clearance guCrF2qUPR72cMF4Masfa4XFA6yC9b4NK1iMT25sAII.nGCE-1641606927-0-150
.sanet.st TRUE / TRUE 1671357380 flarum_remember myVpkST7Dpfzs6xeF34gmtpwzpLlFL6vBhQ9B6B3
.sanet.st TRUE / TRUE 1671357380 id 956577
.sanet.st TRUE / TRUE 1671357380 sa_remember 7f83c3cb78ac57a44ad90244b908693c1ce6sdf549ccb935acg450f8dfa21367b
sanet.st FALSE /community TRUE 1641614314 flarum_session rBUgJUZKyV5eQu3yvzJNh6HK8V9dRMMHsdbhy7Dz9x
sanet.st FALSE / FALSE 0 PHPSESSID 74a2cfdd912962bb2ebbaafe2557df7b
Good luck to you 🙂